What have you had to endure throughout the pandemic? How might you be hurting or suffering as we hit the 2-year mark? What wounds might you be carrying?
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Service is a key component of leadership. Good service is hard to come by these days. A good leader should be providing service excellence and therefore, training team members to follow their example. Unfortunately, there’s a temptation to be too busy (or too proud), to provide high-calibre service.
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