Northern Roads by Jeremy Norton

Tag: customer service

Discipleship, Technology

WHAT APPLE CAN TEACH THE CHURCH ABOUT DISCIPLESHIP

I’m An Apple Fanatic! Yesterday confirmed my commitment once again. My Macbook has given me some trouble lately. Specifically, the headphone jack was crackling during moments of

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Coffee Chats, Leadership

Proof that Customer Service and Coffee Shops Go Hand In Hand

Our friend from Washington State visited Canada. We used to live in Calgary, and a friend from Washington came to visit. We tried to do a few things that were iconically Canadian to give her a bit of Canuck-culture.

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Discipleship, Leadership

How I Received Service Excellence In the Vision-Care Industry

Yesterday, I left you with my vacation dilemma. I had lost a contact lens after my first dive into the pool on vacation. If you have no idea what I’m referring to, click here: What I Learned About Leadership From Losing a Contact Lens. Now back to my story.

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Discipleship, Leadership

What I Learned About Leadership From Losing a Contact Lens

Service is a key component of leadership. Good service is hard to come by these days. A good leader should be providing service excellence and therefore, training team members to follow their example. Unfortunately, there’s a temptation to be too busy (or too proud), to provide high-calibre service.

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